All ideas

Allow advisor to add keywords after a recording is approved or published. Assess the impact of this to statistics.

The "Mute" feature on Psychic Cloud is an empowering tool designed to offer both psychics and customers greater control over their platform experience. This functionality allows users to selectively mute either a psychic or customer, providing a t...

Chat history currently is backed up on phone. Let's look into the possibility to backing up app data for user to restore if user did not configure app backup to phone.

After a certain amount of time on the app (maybe 15 mins?) there could be a popup in the app that asks if the user is enjoying the app. If yes, they are invited to leave a review. if not, link to where they give feedback

Add below to the Psychic Cloud PowerBI dashboard. Sales Dollars Burned Dollars Conferences Conference Minutes New (first 30 days) & Existing Members in Conference

Enabling Single Sign-On would allow those with VSE accounts to login to the Admin site using their current username and password and to not have to separate credentials and management. It would also allow for MFA. For external users who do not hav...

Current welcome email does not contain link to admin site. It should include a link to the application user was added to.

Current ticketing/communication system in Psychic Cloud admin portal is rudimentary with no agent tracking, customer tracking, quality management and reporting that I can see. As the VSE Relationship Center becomes more and more involved in commun...

Update the current compensation rate across all advisor to be for each advisor. MVP is to allow configuration by admin, followed by allowing each advisor to set their own rate in the future.

Stemming from conversation with Gary. Idea would be to create a landing page that offered a free AI reading. Ideally, this would be paired with an email and/or phone number capture (e.g., we'll text you / email you the results) so that we can nurt...