MVP for MSAP re-launch

For the next 90 days, all Sprints will be reviewed and approved by the Visionary to ensure alignment with the vision. After 90 days we will assess this rule. MSAP MVP - prior to re-launch10 new active advisors on the service

1. Decouple the Available Switch from the appointment calendar.
   CB>> Already planned PC-573. Target to deploy mid-Aug.
   

2. Waiting Room for appointment deployed. The available switch does not have to be on for the appointment to be activated.
   CB>> Already in the backlog with a medium priority since we have an upcoming appt enhancement deployment.
   

   1. The advisor acts as the "host" similar to Zoom and lets the customer into the conference. When the customer arrives they are notified to please wait for the advisor to let them. If the advisor arrives first then will be notified when the customer arrives. The room opens 15 minutes prior to the appointment. If the participant is in the room, when does not send appointment notifications to that participant while they are in the room.
      

   2. The appointment starts when they are both in the room together. It can start earlier if both are present and in conference. Three minutes prior to the end of the conference, the end of the appointment the customer and advisor are offered the option of extending the appointment. First the customer and then the advisor must agree for either 10 minutes or 30 minutes. If accepted by both and there is not another appointment overlapping that time, the appointment is extended. IF the customer does not have enough funds a pop-up will offer the customer the opportunity to add the necessary funds requiring a yes or no response from the consumer. If funds are not added the call will not be extended. 30 seconds prior to the call conclusion the call will end and a message stating "this call has concluded" is communicated to both parties with the length of the call.
      

3. Different rates for each advisor implemented. Each Advisor's rate will be displayed on their page.
   CB>> PC-554. Target to deploy end of Aug.
   

4. Remove from front page pricing on banner.
   CB>> Already planned PC-488 target to deploy first week of Aug.
   

5. Display dates/times on all Advisor Posts. After 30 days only display older than 30 days if customer clicks on "see older posts."
   CB>> On the advisor's Posts section, add a CTA for posts older than 30 days, if any, titled "Display posts older than 30 days" and displays older content when users clicks on the CTA. If the advisor does not have older content to display, do not display the CTA. PC-E-151
   

6. If Advisor is dormant (has not been seen for greater than 30 days) hide home page and all posts until they reactivate themselves by being seen on the service.
   CB>> Send advisor an SMS notification "Your account has been on hold due to inactivity. To reactivate, click here" if there are no future booked appointments. If there are future booked appointments, send this SMS notification instead, "Your account has been idle. We show that you have booked appointments, click here within the next 72 hours to keep the appointments." If the advisor fails to click within 72 hours, notify consumer with suggestion to reschedule with another advisor or cancel. We will recommend the advisor based on 1) advisor availability in the original scheduled time slot and 2) highest rating if there are more than one advisor available in the original time slot. PC-E-152
   

7. Active Advisors on first page when entering app in order available then last seen.
   CB>> already deployed.
   

8. New Free Reading rules: No longer call free reading. Let's try "Message" It's for messaging only, not for readings and the conversation thread is not available to public viewing. It's private between advisor and consumer in one message thread. There is no longer two threads.
   CB>> grey out the Free Reading option and remove all Community-Only Advisors. Created two new EPICs.
   

9. Venmo, Paypal, Apple Pay for quick purchase
   CB>> already planned.