Help - Support option - Allow more than 1-screenshot

I almost always add more than 1- screenshot when submitting help desk issues. As a result, I often submit emails to support rather than using the option in the app.

As a reader, I'm not sure if submitting through the app vs. via email would be considered beneficial or detrimental to tracking support issues, but I have started submitting my help desk issues via email. It has proven to be more efficieint, from my side, to track the issue I'm addressing and supporting documentation, thank you.