Customers are confused by the app & could benefit from a friendly interactive tutorial to show them around. Skippable.
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Carissa Bhardwaj
Nov 27, 2023
Valid points. We have a couple of development planned already. One is to provide in-app tool tips PC-267, the other is provide tutorial screens PC-355. These should be deployed within two months.
Users find it not intuitive what is going on. Even beta testers heavily encouraged to give 5 star reviews mentioned that it was confusing and talked about the "potential".
Recommend that we have a tutorial when someone first uses the app that shows them the features in a friendly way.
Valid points. We have a couple of development planned already. One is to provide in-app tool tips PC-267, the other is provide tutorial screens PC-355. These should be deployed within two months.
Users find it not intuitive what is going on. Even beta testers heavily encouraged to give 5 star reviews mentioned that it was confusing and talked about the "potential".
Recommend that we have a tutorial when someone first uses the app that shows them the features in a friendly way.